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Home ยป Why do Organizations Need Managed Services for Security Operations?

Why do Organizations Need Managed Services for Security Operations?

Security operations center as an service (SOCaaS) is a cloud-based subscription model for controlled threat detection and response that provides top-of-the-line SOC solutions and capabilities to provide a boost to current security departments.

Which Cyber Threats are Observed by SOCaaS?

Like a traditional, on-premises SOC, SOCaaS includes 24/7 monitoring, threat detection, prevention as well as analysis of the attack surfaces, including web traffic desktops, corporate networks servers, endpoint devices applications, databases, databases cloud infrastructure, firewalls security, threat intelligence, intrusion prevention, as well as Security Information and Event Management (SIEM) systems.

Cyberthreats that pose a threat to your computer include ransomware of service (DoS), distributed denial of service (DDoS), malware and smishing. insider threats, theft of credential Zero days and more.

Why do Organizations require Managed Services for Security Operations?

In their research report, SOC Modernization and The Role in the Role of XDR, Enterprise Strategy Group found that more than half (55 percent) want security services so they can focus security personnel on security-related strategic initiatives. Other people believe that managed service providers can achieve things that their organization simply cannot be able to do, with 52% saying that service providers are able to offer more efficient security operations than their company can. 49% believe that a managed services provider could enhance their SOC team and 42% admitting that their company does not have the right skills to handle security operations.

What are the Benefits of SOC as a Service (SOCaaS)?

outsourcing information security management has a range of benefits, such as the following:

Cost reductions
More efficient detection and faster remediation, which helps streamline security incidents
Access to the most advanced security solutions
Decreased burdens on internal SecOps teams
Continuous monitoring
The speed of detection and response can help deliver high-confidence alerts and reduce alert fatigue
Minimizing turnover and reducing security analyst burnout; eliminating routine tasks
Reduction in complexity
Lower cyber risk
Better business scalability and agility

On the other hand, issues that arise from previous SOC environments can include:

Lack of visibility and lack of context
Complexity of investigations has increased
Incompatibility of systems
Lack of automation and orchestration
Inability to gather, process and contextualize information on threat intelligence.
Alert fatigue/noise generated by the high-volume, low-fidelity alarms of security controls

Additional benefits of SOC as a Service are as follows:

Continuous Protection

Security analysts can monitor for alerts, events as well as indicators of compromise (IoCs). Incorporate high-fidelity threat intelligence as well as actionable threat and impact reports. Benefit from threats and analytics across every data source to produce high-quality leads to hunt for threats.

Speedier response times

Speedier response times aid in reduce dwell time and increase both mean time to investigation (MTTI) and the mean time required to rectify (MTTR).

Risk Prevention as well as Threat Hunting

SOCaaS enables teams to continuously check their environments for a variety of attacker tactics techniques, methods and procedures (TTPs) to help identify potential vulnerabilities in your infrastructure.

Security Expertise and Coverage

While SOCs have many different forms They can be comprised of duties and roles that include an SOC leader, incident responseer and a Tier 3 security analyst(s). Additional specialized roles may include security engineers and vulnerability managers, as well as security analysts, forensic investigators and compliance auditors.

Respect of Compliance and Regulation Mandates

Critical SOC Monitoring capabilities of the SOC are crucial to the compliance of an enterprise, particularly complying with the regulations that require specific security monitoring functions and procedures such as GDPR or CCPA.

sectors like healthcare as well as retail, financial and other have their own set of standards to preventively reduce risk and navigate regulatory changes. They comprise HIPAA, FINRA and PCI to safeguard the integrity of personal and sensitive data from compromise.

Optimize Security Teams

Beyond investing in security solutions and tools, the most crucial aspect in a successful SOC will be the human element.

While machine learning and automation are certain to improve overall results such as response times, accuracy and remediation — particularly for low-level, repetitive tasks recruiting, training and retaining security employees, including security analysts, engineers and architects, needs to be baked into any cohesive SOC transformation strategy.

Things to consider when designing a SOC

There are numerous methods of creating and running an SOC. In their paper, Security Operations Center: A Systematic Study and Open Challenges Manfred Vielberth, Fabian Boh Ines Fichtinger, Manfred Manyberth, and Gunther Pernul present a list of factors that impact SOC operating models and various factors that can be considered when deciding to establish one.

Strategy of the company: The overall business and IT strategy should be reviewed to determine which operating model will best suit your needs. A SOC strategy should be defined before selecting the respective operating mode.

Industry sector: The industry sector in which a company is primarily operating greatly influences the extent of the SOC required.

Size The size of a firm is also a factor in the decision as a small business might not be able to create and run a SOC on its own, or might not even require the precise definition of an SOC.

Cost: The costs of running and implementing a SOC is to be compared against the expense of outsourcing operations related to security. At first, the decision to implement an internal SOC might be more expensive but it might prove more economical in the long in the long run. The costs of locating, hiring and training SOC employees are a significant aspect, particularly since they might increase due to the increasing shortage of skilled workers and demand in the market.

Time The process takes a substantial amount of time in order to set up a SOC. Therefore, alignment with timelines and organizational plans is necessary. Additionally, the time to set up an SOC should be compared to the time needed for outsourcing it.

Regulations: Depending on the industry sector, various regulations have to be taken into consideration. Certain regulations may require the use the operational SOC and others could prohibit the outsourcing of SOC operations completely or, at a minimum, to specific service providers that don’t meet the respective rules.

Privacy: Privacy also comes under the regulation of privacy and must be abided by when dealing with personal data.

It is important to consider the availability requirements that should be taken into consideration. In the majority of cases, the goal is to have an SOC operating 24/7, all year round.

Management support: Management support is essential when setting up a dedicated SOC. If management isn’t fully in agreement, and the benefits of a SOC aren’t communicated to management, the team may not be able to access the necessary resources.

Integration: In an internal SOC should be integrated into other departments of IT, whereas, in an external SOC the provider will need integration to receive all the data required.

Concerns about data loss security concerns: The SOC is most often an important place that a significant amount of sensitive data is processed. Internal SOCs require to be extremely secured, whereas an external SOC requires a reliable service provider which can ensure the data is protected from intellectual property theft as well as accidental loss.

Expertise: It takes the time as well as money develop expertise. The required skills for operating a SOC are not readily available. Retention and recruitment of employees is a crucial factor for internal SOCs. However, the skills needed can be found in outside SOC providers. Particularly for SOCs, having an insight into other companies could give SOC providers an advantage in knowledge. But, businesses must be aware that outsourcing can reduce the knowledge in-house.

Why a Managed SOC is important

Like hybrid and on-premises SOCs Managed SOCs are available in various types. Similar to their counterparts, they are able to monitor an organization’s threat landscape, including their IT devices, network applications and devices, endpoints (attack surface) and even data, for known as well as emerging vulnerabilities risk, threats and vulnerabilities.

Managed SOC services usually come in two types:

Managed Security Services Providers (MSSPs) which manage SOCs on the cloud and use automated processes.
Managed Detection and Respond (MDR) which relies more on direct human involvement, which goes beyond the basic prevention in order to allow proactive and sophisticated activities such as the hunting of threats.

A managed SOC option can reduce the hassle of maintaining and managing an internal SOC especially for small-to-midsize companies.

It’s the same for finding professional security staff to build and run a SOC that is able to meet the ever-growing IT security standards and requirements. Engaging outside security experts allows organisations to rapidly expand their coverage and bolster their security capabilities by having access to the threat monitoring and research databases and could result in higher returns in investment (ROI) as compared to a local SOC.

With threats embracing their own forms of digital transformation, and utilizing the advantages of automation, businesses need security procedures that can keep up with. Managed security companies can provide continuous coverage and a guarantee of service via SLAs (SLAs) which specify the nature and frequency of services, such as software updates and patches as they become available. Countermeasures against a new threat are in place to implement.

Challenges of a Managed SOC

While outsourcing security operations can have many benefits, there are also challenges and limitations may exist this is why it’s important to do your due diligence while comparing solutions, services and SLAs.


Managed SOC providers usually rely upon their security infrastructure. This means that these solutions require configuration and deployment within a customer’s environment before the provider is able to begin providing services. The transition during the onboarding process can take a long time and can result in risks during this risky stage.

Sharing of Critical Data

An organization’s SOC-as-a-service provider needs access to gather insights into the network of the organization in order to spot and deal with the threat of a potential attack. To do this, the company needs to send large amounts of sensitive data and intelligence towards its provider. However, the release of control over potentially sensitive data can create a risk for security of data and risk management more complicated which can expose weaknesses during this stage.

Storing data outside of the Organization

Storing sensitive threat information and analysis externally is a risk for leaks of data as well as data loss in the event that the SOC’s cyber defenses are compromised or if you choose to break up with that service. Although you are able to keep track of alerts for threats inside your organization, the bulk of the data is processed outside the perimeter, which limits the ability to save and analyse long-term historical data about detected threats and data breaches that could occur.

The cost of log delivery

SOC-as a-service providers usually operate their cybersecurity solutions locally using data feeds and network taps to their customers networks. Log files and other alert data are stored and generated on the provider’s networks and systems. Accessing full log data from an SOC provider that is managed SOC provider can be costly for a business.

There isn’t a dedicated IT Security Team

The roles, responsibilities and scope may differ among organizations which can cause a disconnection when you follow a one-size-fits-all model versus. forming a team that is well-versed in the nuanced, unique environments and infrastructure of each customer. External SOC team may not offer customization of services as some of them may be shared with several customers, which could negatively impact efficiencies.

Limited Knowledge of the Organization’s Specific Business

When it comes to servicing multiple customers and sharing SOC resources managed SOC providers could miss gaps in an environment, not fully understanding an organization’s business procedures and procedures to secure them.

Compliance and Compliance Concerns

It is evident that the regulatory environment is rapidly increasing in complexity and businesses must put into place security controls and procedures to ensure and show compliance. Although a managed SOC provider may offer support to ensure compliance with regulations, the use of a third party provider could exacerbate compliance requirements, and require faith in the service provider to perform the compliance requirements.

Limited Options to Customize Services

External SOC rarely offers complete customization of the services offered because they are shared between many clients. The limited customization options can result in reduced efficiency across the organization’s departments and the inability of properly ensure the security of specific networks, devices and other parts of the security infrastructure.

Overall, having a dedicated SOC that provides organizations with numerous benefits, such as continuous monitoring of networks, centralized visibility, reduced cybersecurity costs, and better collaboration cannot go wrong. Cybercriminals never take a break, and neither should you.